Support

🚀 Quick Start

Select Video File
Click "Select Video File" button to choose your video (supports MP4, MOV, M4V formats)
Configure Output Settings
Choose output format, resolution, frame rate, etc. Use presets or custom settings
Select Output Directory
Click "Output Directory" to choose save location
Start Conversion
Click "Start Conversion" button and watch real-time progress

📋 Features

Video Format Conversion Convert between MP4, MOV, M4V with H.264, H.265, ProRes encoding

Video + Audio Merge Merge video with separate audio files, auto-sync timeline

Lossless Audio Extraction Extract WAV, AIFF, CAF, ALAC format audio from videos

Audio Removal Create silent video clips without audio

❓ FAQ

Q: What video formats are supported?

Input: MP4 (H.264/H.265), MOV (H.264/ProRes), M4V
Output: MP4 (H.264/H.265), MOV (H.264/ProRes), M4V

Q: What audio formats are supported?

Input: MP3, M4A (AAC), WAV (PCM), AIFF (PCM), CAF (PCM), M4A (ALAC)
Output: M4A (AAC), WAV (PCM), AIFF (PCM), CAF (PCM), M4A (ALAC)

Q: What resolutions are supported?

Presets: Source, 360P, 480P, 720P, 1080P, 2K, 4K, 8K
Custom: Width 640-7680 pixels, Height 360-4320 pixels

Q: How fast is the conversion?

The app uses Metal GPU acceleration and VideoToolbox codec. Speed depends on:

Video file size and resolution
Output format and encoding settings
Your Mac's GPU performance

Typically, 1080P video conversion can reach 2-5x real-time playback speed.

Q: How to merge video and audio?

Select video file
Click "Add Audio File" button to select audio
App will auto-sync video and audio timeline
Choose output format and directory
Click "Start Conversion"

Q: How to extract lossless audio?

Select video file with audio
Choose audio container format (WAV, AIFF, CAF, or ALAC)
Select sample rate (44.1-192 kHz)
Select bit depth (16/24/32-bit)
Click "Start Conversion"

Q: What if conversion fails?

Please check:

Video file is complete and not corrupted
Output directory has write permissions
Sufficient disk space available
Video format is supported

If the problem persists, please contact support.

Q: Is the app safe?

Yes, VexaCut Studio fully complies with macOS security standards:

Runs in App Sandbox environment
All file access requires explicit user authorization
Does not collect any user data
Does not connect to any network servers
All processing is done locally

Q: Which Mac devices are supported?

System Requirements: macOS 12.7.6 or later
Supported Chips: Apple Silicon (M1/M2/M3/M4/M5 and future chips) and Intel chips
Hardware Acceleration: All modern Macs support Metal GPU acceleration

Q: How to customize resolution and frame rate?

Custom Resolution:

Select "Custom" in "Output Resolution" dropdown
Enter width (640-7680 pixels)
Enter height (360-4320 pixels)
Optionally keep aspect ratio (black bars)

Custom Frame Rate:

Select "Custom" in "Output Frame Rate" dropdown
Enter frame rate value (1-240 FPS)

💡 Tips

Drag & Drop: Drag video files directly into the app window
Batch Processing: After conversion, continue selecting new files
Keep Aspect Ratio: Choose "Black Bars" to maintain original aspect ratio when changing resolution
High Quality Audio: Select 192kHz/32-bit for highest quality audio extraction
Fast Conversion: Choose same encoding to speed up if only changing container format

🔧 System Requirements

Operating System macOS 12.7.6 or later

Processor Apple Silicon or Intel chips

Memory 8GB or more recommended

Disk Space Depends on video size

Need More Help?

If you have any questions or suggestions, please contact us:

Email: fangjunwen168@outlook.com

We typically respond within 24-48 hours